Shipping policy
Last updated: May 18, 2026
Thank you for shopping with Bike Bazaar Official Website. This Shipping Policy explains how orders are processed, shipped, and delivered.
By placing an order with Bike Bazaar, you agree to the terms outlined below.
1. Shipping Coverage
Bike Bazaar currently ships only within Pakistan.
We do not currently offer international shipping.
2. Warehouse Location
All orders are processed and dispatched from our warehouse located in:
Islamabad
3. Courier Partners
We primarily use trusted courier services including:
- PostEx
- Leopard Courier Services (LCS)
- Other courier partners when required
Courier selection may vary depending on:
- Customer location
- Service availability
- Operational conditions
4. Order Processing Time
Orders are generally processed after:
- Order confirmation
- Payment verification (for advance payments)
- Stock availability confirmation
Our team may contact customers through:
- Phone calls
- SMS
to verify or confirm orders before dispatch.
Unconfirmed orders may be delayed or cancelled.
5. Estimated Delivery Time
Estimated delivery timelines may vary depending on the destination and courier operations.
Typical delivery estimates:
- Major Cities: 2–5 working days
- Remote Areas: 3–7 working days
Delivery delays may occur due to:
- Public holidays
- Weather conditions
- Courier operational issues
- High order volumes
- Force majeure events
Delivery times are estimates and are not guaranteed.
6. Shipping Charges
Shipping charges, if applicable, will be clearly displayed during checkout or on the product page.
Bike Bazaar does not apply hidden shipping charges.
7. Tracking Information
Once an order is dispatched, customers may receive:
- Tracking ID
- Courier updates
- Shipment notifications
Tracking availability depends on the courier service used.
8. Cash on Delivery (COD)
We offer Cash on Delivery (COD) services across Pakistan.
Customers are responsible for:
- Providing accurate information
- Being available to receive calls from our team or courier
- Accepting confirmed orders
Repeated refusal of confirmed COD orders may result in order restrictions.
9. Failed Deliveries
Orders may be returned or cancelled if:
- Customer is unreachable
- Incorrect address is provided
- Customer refuses delivery
- Courier cannot access delivery location
Additional shipping charges may apply for re-delivery requests.
10. Damaged or Incorrect Orders
If you receive:
- A damaged product
- Incorrect item
- Missing product
please contact us within 3 days of delivery with:
- Order details
- Clear product images
- Packaging images where applicable
Eligible issues will be handled according to our Refund & Exchange Policy.
11. Customer Responsibilities
Customers are responsible for:
- Providing complete and accurate shipping details
- Keeping phone numbers active
- Responding to confirmation calls/messages
- Reviewing product details before placing orders
Bike Bazaar is not responsible for delays caused by incorrect customer information.
12. Contact Information
For shipping-related support or inquiries:
Bike Bazaar
Website: Bike Bazaar Official Website
Support Email: bike.bazaar.com@gmail.com
Secondary Email: Zerochoicee@gmail
Phone / WhatsApp: +92 324 7707770
Warehouse Location: Islamabad